Call Centers

Shared Service Call Centers

Early County has several strong potential benefits to offer prospects that operate Call Center activities. Of particular note is broadband availability, a flexible workforce (experienced due to the historic seasonal demand for workers), and low relative land costs. Due to the various levels of management and technical expertise required, the availability of industry-specific training at Early County Technical Education Center would also be attractive. Additionally, Call Centers were identified as a viable target in the Early County 2055 study by PlaceMakers, LLC.

         Rationale:
         • Labor availability
         • Competitive wages
         • Early County Technical Education Center
         • Flexible workforce
         • Low relative educational requirements for new hires
         • Low relative land costs
         • Developable land
         • Broadband availability

Industry Description:
This industry comprises establishments primarily engaged in operating call centers that initiate or receive communications for others-via telephone, facsimile, email, or other communication modes-for purposes such as (1) promoting clients products or services, (2) taking orders for clients, (3) soliciting contributions for a client; and (4) providing information or assistance regarding a client's products or services. These establishments do not own the product or provide the services they are representing on behalf of clients.

Call Centers -Total U.S.
DescriptionEmploymentEstablishmentsAverage Annual Pay
Call Centers (Telemarketing and contact centers)358,5885,254$27,570
Source: U.S. Bureau of Labor Statistics, 2007

updated 2 years ago